Product Information
Below are frequently asked questions we receive regarding our products.
Q: Where can I install your product?
Fausfloor® laminate floors can be installed on virtually any existing floor in any climate controlled room of your house including kitchens and bathrooms provided the temperature remains between 60 and 85 degrees and the room humidity ranges between 45 to 65 percent.
Q: Can I install Faus laminate over radiant heated floors?
Provided the surface temperature of the subfloor never exceed 85 degrees Farenheit you may install our floors over radiant heating.
Q: What is the thickness of your floors?
The thickness of our floors range from 8mm - 11.5mm depending on the floor. Please consult the specifications table for the floor you are interested in.
Q: How can I determine the quantity of cartons I need to purchase?
To determine the amount of Fausfloor® laminate flooring that will be needed for your
project, you must first determine the size of the area in which you will be installing the product.
Since the product is sold by the square foot, multiply the length (in linear feet) by the width (in linear feet) of each room. In smaller rooms, multiply that number by 1.10 to allow for waste. For larger rooms, multiply by 1.05.
Take this new number and divide by 18.5 to get the total number of cartons needed. Round up fractions to the next full carton. For diagonal installations or other patterned designs, the waste factor will increase.
Q: Do I have to purchase underlayment seperately?
Floors in our Cosmopolitan™, Really Exotic™ and Masterpieces® collections come with pre-attached underlayment. You will need to purchase underlayment if you decide to buy any of our Classic American™ or Essentials™ floors.
Q: In the event that I need more flooring, how compatible are planks of a different batch?
One of the greatest advantages of laminate flooring is that there are no dye lots. As long as the product is still in production you will be able to match the two.
Q: Do you sell moldings and/or transitions with your product?
We sell coordinating FasTrim®, a multi-transition system that offers all the transitions you need in one package, and quarter round for every floor we manufacture.
Have a question? We have answers to our most asked about questions.
Need more help? Ask us.
To speak by phone with a support representative, call 1.888.231.3287.
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